
With after sales service, customer relationships do not end with the conclusion of a transaction, but are maintained for a product’s entire duration of use. Unfortunately, solar companies, especially in developing countries, grant after sales service much too little importance. This is fatal, as substantial deficits in after sales service. . Typical problems of an insufficient after sales service are: 1. customers don't know whom to contact in case of technical problems 2. if customers received contact data of technicians or the company, the data are often not. [pdf]

The different kinds of thermal energy storage can be divided into three separate categories: sensible heat, latent heat, and thermo-chemical heat storage. Each of these has different advantages and disadvantages that determine their applications. storage (SHS) is the most straightforward method. It simply means the temperature of some medium is either increased or decreased. This type of storage is the most commerciall. [pdf]

Despite the numerous attempts at making better solar cells by using new and exotic materials, the reality is that the photovoltaics market is still dominated by silicon wafer-based solar cells (first-generation solar cells). This means that most solar cell manufacturers are currently equipped to produce this type of solar cells. Consequently, a large body of research is being done all over the world to manufacture silicon wafer-based solar cells at lower cost and to increase the conversio. [pdf]
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