
When handling lithium-ion batteries, safety precautions are a must:1. Always wear gloves and goggles when dealing with damaged or aged batteries to protect from hazardous leaks or chemical exposure.2. Inspect all batteries for visible damage before transporting lithium-ion batteries. Cracks, dents, or leaks should be treated as warning signs.3. Avoid exposing batteries to heat or fire. . [pdf]
International, national, and regional governments, as well as other authorities, have developed regulations for air, road, rail, and sea transportation of lithium batteries and the products that incorporate these batteries. The regulations govern conduct, actions, procedures, and arrangements.
While there is not a specific OSHA standard for lithium-ion batteries, many of the OSHA general industry standards may apply, as well as the General Duty Clause (Section 5(a)(1) of the Occupational Safety and Health Act of 1970). These include, but are not limited to the following standards:
This paper concludes that effective regulations should promote and maximize safe transportation of lithium batteries through environmental testing and the elimination of unsafe circumstances that enable lithium batteries to become a hazard in transport. 1. Introduction
UN Regulations: UN UN3480 Lithium Ion Batteries, UN3481 Lithium Ion Batteries contained in equipment, UN3090 Lithium Metal Batteries, and UN3091 Lithium Metal Batteries contained in equipment UNOLS RVSS, Chapter 9.4 (8th Ed.), March 2003 Woods Hole Oceanographic Institution, safety document SG-10 This document generates no records.
Chinese airlines’ transport regulations for low-production-run or prototype lithium batteries, lithium batteries being shipped for recycling or disposal, and damaged or defective lithium batteries are in accordance with those introduced in Section 3.2.
Lithium batteries are a common feature in our modern world, powering everything from mobile phones to vehicles. Given the potential safety and environmental risks posed by batteries, we’re regularly asked about the key requirements for safe transportation, storage and disposal.

Top 10 global energy storage battery cells by total shipment volume1. CATL Click here Energy storage cell shipments: >45GWh . 2. BYD Click here Energy storage cell shipments: >11GWh . 3. EVE Energy Energy storage cell shipments: >8GWh . 4. REPT Energy storage cell shipments: >8GWh . 5. HTHIUM Click here . 6. GOTION HIGH-TECH Click here . 7. Samsung SDI Click here . 8. Great Power Click here . 更多项目 [pdf]
Additionally, Samsung SDI and LG’s energy-storage cell shipments totaled nearly 14 GWh in 2023, translating to a slightly lower market share of 7%. For utility-scale energy storage, CATL, BYD, EVE Energy, Hithium, and REPT BATTERO shipped the most in 2023. CATL shipped more than 65 GWh and the rest less than 22 GWh.
According to InfoLink’s global lithium-ion battery supply chain database, energy storage cell shipment reached 114.5 GWh in the first half of 2024, of which 101.9 GWh going to utility-scale (including C&I) sector and 12.6 GWh going to small-scale (including communication) sector.
InfoLink sees global energy-storage installation increase by 50% to 165 GWh and energy-storage cell shipments by 35% to 266 GWh in 2024. Database contains the global lithium-ion battery market supply and demand analysis, focusing on the cell segment in the ESS sector.
The world shipped 196.7 GWh of energy-storage cells in 2023, with utility-scale and C&I energy storage projects accounting for 168.5 GWh and 28.1 GWh, respectively, according to the Global Lithium-Ion Battery Supply Chain Database of InfoLink.
BYD and EVE Energy followed closely each with shipments of over 25 GWh, while REPT BATTERO and Hithium each ranked fourth and fifth with shipments of over 15 GWh. Despite intense price competition, the leading companies demonstrated significant cost control advantages, reinforcing the "the strong get stronger" pattern.
The top five largest energy storage cell manufacturers in the first half are CATL, EVE Energy, REPT, Hithium, and BYD. CATL secured the top position with orders from major customers like Tesla and Fluence. EVE Energy received orders from all big customers, sustaining second place in the industry.

Top 5 Common Battery-Related Customer Complaints and How to Address Them1. Battery Won’t Hold a Charge A battery that won’t hold a charge tends to be the most common concern, especially in areas where the weather is extreme. . 2. Battery Dies Frequently Your customer might complain that the battery keeps dying. . 3. Engine Cranks Slowly or Won’t Start . 4. Battery Terminals Are Corroded . 5. The Battery Warning Light Is On [pdf]
Many customers will continue doing business with you after they've been dissatisfied and complained. In fact, according to the service recovery paradox, a complaint is an opportunity that can actually result in the customer having a more positive view of your business after a complaint is resolved than before they ever had a problem.
When customers face issues like delivery delays or poor product quality, they may voice concerns about billing errors or subpar customer service. Return policies and website navigation difficulties can also lead to frustrations. Looking to address common customer complaints effectively?
Listen Actively and Empathetically Active listening is the first and most critical step in handling customer complaints effectively. When customers feel heard and understood, it helps de-escalate their frustration and builds trust.
Customers who don't want to complain and may just take their business elsewhere without ever letting you know there was a problem. You'll have to actively reach out to these customers to solicit and resolve their complaints; otherwise, you may never hear their feedback.
The only way to find out is to give credence to customer complaints to determine if they contain genuinely useful feedback. To uncover the reason you received a complaint from a customer and solve the problem in order to retain that customer, use this five-step process for handling customer complaints.
Analyzing customer complaints is an essential step in identifying patterns and implementing improvements for products or services. Documenting complaints allows for tracking and monitoring issues for resolution. Understanding the root causes of complaints is pivotal for effective solutions.
We are deeply committed to excellence in all our endeavors.
Since we maintain control over our products, our customers can be assured of nothing but the best quality at all times.